Water Heaters

With a team of experienced, licensed and insured contractors, we’re proud to offer a wide range of residential and commercial plumbing services.

Frequently Asked Questions About Water Heaters

What Are the Signs of a Failing Water Heater and When Should I Consider Repair or Replacement?

Recognizing the signs of a failing water heater is crucial to address issues promptly and avoid unexpected disruptions. Over time, water heaters can experience wear and tear, leading to decreased efficiency and potential breakdowns. Here’s how to identify signs of a failing water heater and when to consider repair or replacement:

1. Inadequate Hot Water Supply: If your water heater is struggling to provide enough hot water for your household’s needs, it might be a sign of sediment buildup, a faulty heating element, or a deteriorating tank.

2. Fluctuating Water Temperatures: If you notice inconsistent water temperatures—hot water turning cold suddenly—it could indicate a malfunctioning thermostat or heating element.

3. Rusty or Discolored Water: Rusty or discolored water coming from your faucets suggests corrosion inside the water heater tank. This can lead to leaks and compromise water quality.

4. Strange Noises: Unusual noises like popping, rumbling, or banging sounds from the water heater could be due to sediment buildup, which affects heating efficiency.

5. Leaks or Pooling Water: Visible leaks around the water heater or pooling water nearby are clear indications of a problem. Leaks can cause damage to your property and require immediate attention.

6. Old Age: Most water heaters have a lifespan of around 8 to 12 years. If your water heater is nearing the end of its expected lifespan and showing signs of deterioration, replacement might be a wise choice.

7. Increased Energy Bills: A sudden spike in energy bills without a corresponding increase in hot water usage can be attributed to an inefficient water heater.

When to Consider Repair or Replacement:

For minor issues like thermostat adjustments or pilot light problems, repairs might suffice. However, if your water heater is exhibiting multiple signs of failure, is nearing the end of its lifespan, or requires frequent repairs, it’s a good idea to consider replacement. Modern water heaters are more energy-efficient and can save you money in the long run. Consult a professional plumber to assess the condition of your water heater and recommend the best course of action.

Can Water Heater Issues Be Fixed on My Own, or Should I Hire a Professional?

When facing water heater issues, homeowners often wonder whether to attempt DIY repairs or seek professional help. While some minor problems can be addressed on your own, water heaters involve complex systems and potential safety hazards. Here’s a breakdown of when to DIY and when to hire a professional for water heater repairs:

DIY Water Heater Repairs:

  1. Temperature Adjustment: If your water isn’t hot enough or is too hot, you can adjust the thermostat settings yourself. Be cautious not to set the temperature too high to prevent scalding.

  2. Pilot Light Issues: If the pilot light goes out on a gas water heater, you can attempt to relight it following the manufacturer’s instructions.

  3. Flushing Sediment: Periodic flushing of the water heater to remove sediment buildup can improve efficiency. Follow manufacturer guidelines for this task.

Professional Water Heater Repairs:

  1. Leaking Tank: Leaks from the water heater tank require immediate attention from a professional plumber. Attempting to fix a leaking tank can worsen the issue and lead to water damage.

  2. Electrical or Gas Problems: Repairing electrical or gas-related issues should be left to trained professionals to avoid safety hazards and ensure proper connections.

  3. Faulty Thermostat or Heating Element: Replacing a faulty thermostat or heating element requires expertise to prevent damage to the water heater and ensure correct installation.

  4. Complex Repairs: Any complex or major repairs, such as addressing corrosion, dealing with pressure relief valve issues, or replacing the anode rod, should be handled by professionals.

  5. Water Heater Replacement: If your water heater is nearing the end of its lifespan, experiencing multiple issues, or requires significant repairs, consider hiring a professional to assess whether replacement is a better option.

Safety Considerations:

Water heaters involve electricity, gas lines, and scalding hot water, making them potentially hazardous for DIY repairs. Incorrect repairs can lead to safety risks, property damage, and voided warranties. It’s always safer to consult a professional plumber who is trained to handle water heater issues safely and effectively.

What Are the Different Types of Water Heaters Available for Installation?

When it comes to water heater installation, there are several types to choose from, each with its own advantages and considerations. Understanding the options will help you make an informed decision based on your household’s needs and preferences. Here are the main types of water heaters:

1. Conventional Storage Water Heaters: These are the most common types, with a storage tank that holds and heats a specific amount of water. They come in various sizes and are suitable for homes with moderate hot water needs.

2. Tankless Water Heaters (On-Demand): Tankless water heaters heat water directly as it flows through the unit, providing hot water on demand. They are energy-efficient and take up less space, making them suitable for smaller homes.

3. Heat Pump Water Heaters: These use electricity to move heat from the air or ground to heat the water. They are energy-efficient but work best in warm climates.

4. Solar Water Heaters: Solar water heaters use energy from the sun to heat water. They can be cost-effective over the long term and are environmentally friendly.

5. Condensing Water Heaters: These units are highly efficient and use exhaust gases to pre-heat cold water, reducing energy consumption.

When choosing a water heater, consider factors like your household’s hot water needs, available space, energy efficiency goals, and budget. Consult a professional plumber to help you determine the best type of water heater for your specific situation.

What Factors Should I Consider When Choosing a New Water Heater for Installation?

Selecting the right water heater for installation involves considering various factors to ensure you meet your household’s hot water needs efficiently. With different types and sizes available, it’s important to assess your requirements and preferences. Here’s a comprehensive look at the key factors to consider when choosing a new water heater:

1. Hot Water Demand: Determine your household’s hot water needs. Consider the number of occupants, bathrooms, appliances, and fixtures that require hot water. This will help you choose a water heater with an appropriate capacity.

2. Energy Efficiency: Energy-efficient water heaters can help reduce utility bills. Check the energy factor (EF) rating on the unit. Tankless and heat pump water heaters are generally more efficient than conventional storage heaters.

3. Type of Fuel: Consider the available energy sources in your area—electricity, natural gas, propane, or solar. Choose a water heater that aligns with the energy source that is most accessible and cost-effective for you.

4. Size and Space: The physical dimensions of the water heater should fit the available space in your utility room or designated installation area. Tankless and compact units are suitable for smaller spaces.

5. Initial Cost and Long-Term Savings: Balance the initial purchase cost with long-term energy savings. While some water heaters have higher upfront costs, they might offer lower operational costs over time.

6. Lifespan: Consider the expected lifespan of the water heater. Tankless and heat pump units often have longer lifespans compared to conventional storage heaters.

7. Installation and Maintenance: Some water heaters require specialized installation and maintenance. Consider the installation complexity and whether you’re comfortable with maintenance requirements.

8. Rebates and Incentives: Check if there are rebates, incentives, or tax credits available for certain types of energy-efficient water heaters. These incentives can help offset the initial cost.

9. Environmental Impact: If environmental sustainability is a priority, consider options like solar water heaters or heat pump units, which have lower carbon footprints.

10. Warranty and Reliability: Review the manufacturer’s warranty and research the brand’s reputation for reliability. A longer warranty period can provide peace of mind.

Consulting a Professional:

Choosing the right water heater can be overwhelming, given the range of options and factors to consider. It’s advisable to consult a professional plumber experienced in water heater installations. A plumber can assess your household’s needs, offer recommendations based on local conditions, and ensure proper installation for optimal performance.

In conclusion, selecting a new water heater requires careful consideration of factors such as hot water demand, energy efficiency, fuel type, size, cost, lifespan, installation, and environmental impact. By assessing your needs and preferences and seeking guidance from professionals, you can make an informed decision that meets your household’s hot water requirements effectively.

What Maintenance Steps Can I Take to Extend the Lifespan of My Water Heater?

Proper maintenance is essential to ensure the longevity and optimal performance of your water heater. Regular upkeep can prevent issues, extend the unit’s lifespan, and help you get the most out of your investment. Here are essential maintenance steps to consider for maintaining your water heater:

1. Flushing Sediment: Over time, sediment buildup can accumulate at the bottom of the tank, affecting efficiency and heating performance. To flush the tank, turn off the power and water supply, connect a hose to the drain valve, and let the water drain until it runs clear.

2. Testing Pressure Relief Valve: The pressure relief valve prevents excessive pressure from building up inside the tank. Test it periodically by lifting the lever and allowing water to flow out. If the valve doesn’t release water or leaks, it should be replaced.

3. Checking Anode Rod: The anode rod helps prevent corrosion inside the tank by attracting minerals and rust. Inspect the anode rod annually and replace it if it’s heavily corroded or less than half an inch thick.

4. Adjusting Temperature Settings: Setting the water heater temperature too high can increase energy consumption and risk scalding. Keep the temperature between 120 to 130 degrees Fahrenheit (48 to 54 degrees Celsius) for optimal efficiency and safety.

5. Insulating Pipes and Tank: Insulating hot water pipes and the tank itself can reduce heat loss and energy consumption. Wrap pipes with foam insulation and consider adding a water heater blanket if your unit is located in a cold area.

6. Checking for Leaks: Regularly inspect the area around your water heater for signs of leaks. Address any leaks promptly to prevent water damage and further issues.

7. Professional Inspection: Schedule annual professional inspections by a licensed plumber. Plumbers can identify potential problems, ensure proper functioning, and provide maintenance recommendations.

8. Follow Manufacturer Guidelines: Refer to your water heater’s manufacturer guidelines for specific maintenance recommendations. Different types of water heaters may have unique requirements.

Benefits of Regular Maintenance:

Investing time and effort in regular water heater maintenance offers several benefits:

  • Extended Lifespan: Regular maintenance can significantly extend the lifespan of your water heater, delaying the need for replacements.

  • Efficient Performance: Flushing sediment and ensuring proper functioning help maintain efficient heating performance, reducing energy consumption.

  • Cost Savings: By preventing major issues, you’ll avoid costly repairs and potential water damage.

  • Safety: Properly maintained water heaters are safer, as issues like pressure buildup or leaks can lead to hazardous situations.

  • Warranty Compliance: Regular maintenance can help you comply with warranty requirements, ensuring coverage in case of problems.


Maintaining your water heater doesn’t require extensive expertise, but it’s important to follow safety guidelines and manufacturer recommendations. If you’re unsure about any maintenance tasks or if your water heater requires professional attention, consult a licensed plumber. By dedicating time to regular maintenance, you’ll ensure that your water heater operates efficiently, lasts longer, and provides consistent hot water for your household.

Over 20 Years Reputation for Excellence

We have over 20 years experience providing top-quality plumbing services in Alamance County. We’re dedicated to customer services and will do our best until you’re satisfied.


We offer new customers $20% discount on repair services and 10% discount on new installation/replacement


Don’t choose between quality and affordability. We offer flexible financing option to help you get you pay for it over time


We offer a free complete HVAC inspection for new installations and replacements. Contact us today for more details

Meet The Team


We have a team of licensed, insured and experienced plumbing contractors who are always ready to help

David Smith


Stephen Lewis

Sr. Contractor

Ray Phillips

Sr. Contractor

Steve Jones

Jr. Contractor

Years of Experience

Customers Served





I got a huge leak in my home and they came in just one hour. The contractor was professional, friendly and polite, and he got the job done quickly. Thank you so much!

Jane M - NYC

I got a huge leak in my home and they came in just one hour. The contractor was professional, friendly and polite, and he got the job done quickly. Thank you so much!

Jane M - NYC

I got a huge leak in my home and they came in just one hour. The contractor was professional, friendly and polite, and he got the job done quickly. Thank you so much!

Jane M - NYC

I got a huge leak in my home and they came in just one hour. The contractor was professional, friendly and polite, and he got the job done quickly. Thank you so much!

Jane M - NYC

Contact Us

If you have any question regarding your plumbing system, we encourage you to schedule an appointment or phone consultation with one of our plumbing experts or visit our company. We are pleased to offer all types of plumbing services for the needs of your family or business.


Call Now to Discuss Your Plumbing Situation!